437 Tara Lane,
Webster, New York 14580
I help align companies' user experience with their business objectives. Improved productivity, ease of use and aesthetics resulting in reduced training needs, lower support costs, increased sales and delighted customers. Extensive expertise in multiple disciplines including user experience design, user interface architecture and design, human factors evaluation, graphic design and industrial design.
Rochester, New York 2015 – Present
User Experience Design Consultant - Shepherding the development and adoption of a user experience strategy for the company’s information management division. Developed designs, built prototypes and contributed to front-end UI development.
Santa Clara, California / Rochester, New York 2011 – 2105
Principal User Experience Designer – Effectively collaborated with a remote, geographically distributed team of project managers, engineers, QA, and designers. Fostered a shared understanding of usability issues across diverse teams by iteratively developing and testing prototypes. Led the design of clean sheet products, feature updates and workflow improvements simplifying highly complex IT tasks.
Rochester, New York 2007 - 2010
Senior User Experience Designer – Coordinated vendors, developers and technicians to complete multiple simultaneous design projects on schedule and within budget. Drove insightful and progressive approaches into feature workflows. Initiated iterative usability testing for projects, resulting in critical improvements to user experience.
Rochester, New York 1996 - 2006
Senior User Experience Designer – Led and participated in interdisciplinary teams for the design of major features and services. Provided User Interaction Design support including competitive benchmarking, workflow analysis, architecture, graphics and nomenclature, usability study planning and reporting, wire-frames, storyboards, style guides and detailed specifications.
Marietta - Designed custom amenities labeling and carton graphics for several national hotel chains. Developed contract packaging for national manufacturers.
Smith Corona - Explored new product concepts and modified existing products. Developed graphical user interface designs.
Cleary Graphics , Inc. - Created publications in various languages. Pioneered work-group procedures and trained employees in the efficient use of software.
Crosman Air Guns/ Ranging - Assisted the company's expansion into new markets by developing comprehensive industrial design for new products and modifying existing products.
SYRACUSE UNIVERSITY, Syracuse, New York - Bachelor of Industrial Design
Lean Six Sigma - Green Belt
AWARDED: 8046264 Directing post-sale supplies revenue to original dealer, 7280241 Print driver user interface, 6134019 Help button service for a user interface in a digital printing scanning or facsimile system, 7154628 Job secure overwrite failure notification
PENDING: 20070188772 Recursive build job graphical user interface, 20050198145 Pay e-mail methods and systems, 20040261035 Automatic tab displaying and maximum tab storing user interface and a reprographic machine having same